we charge the person buying the ticket — not the person throwing the show. 6% + $0.50. capped at $12 a ticket. no tiers, no "contact sales", no surprise line items at settlement.
for the first hundred shows. no card.
for the organizer putting on shows every week.
for rooms running five-plus shows a week.
the buyer-fee rate varies by plan because volume earns better terms. it doesn't come out of your pocket either way — the organizer always gets the full ticket price.
written by the founders, not a content team.
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right. we don't take a percentage, we don't have a setup fee, we don't paywall basic things like custom branding on your free tier. the only money that ever flows from you to us is the 1% instant-payout fee, and only if you use it.
the buyer pays 6% + $0.50 at checkout. it's itemised. it's in our terms. it's in their receipt.
stripe is included in the 6% — we don't pass it through separately. same for apple pay, google pay, link. if you bring your own stripe account on venue, you pay stripe directly and we drop our buyer fee to 2.5%.
the buyer gets all of it back. including our fee. we eat the processing cost because we think "the platform keeps its cut on a refund" is the oldest gaslight in the industry.
next business day, free. instant (within 30 min, any day, including weekends) for 1%. on venue, we can settle same-hour — useful when you're paying the band in cash at load-out.
yes. it's literally a field in the wizard. we show it to buyers itemised — we don't help anyone hide fees, including you.
$12 per ticket, regardless of price. on a $400 conference ticket the buyer pays us $12, not $40.50. (on posh: $40.99.)
for u.s. states where we're registered — yes, automatically, collected and remitted. for others, we calculate it and surface it in the ticket line, and you remit. full list.
export all your events, attendees, and revenue data as csv or json — one click, no email required. close the account in the same settings panel. we delete your data in 30 days unless you ask us to do it immediately.
seed round, august 2024. we don't have a thesis about an exit. we have a thesis about not being posh.